University Terrace Move-In FAQ
When can I move into my apartment?
Due to COVID-19, we are staggering move-in dates this year. You will receive an email with your specific move-in day. If you do not receive an email with move-in information by July 31, 2020, please contact the leasing office.
Where do I pick up my keys?
Please refer to your move-in email for details specific to your
apartment. You
will check in at the University Terrace leasing office. Please
follow all posted directional signs to assist with social
distancing.
What do I need to do to complete my lease file in order to move in?
In your move-in email, we will detail what information, if any, is missing from your lease file. In order to pick up your keys on move-in day, we MUST have the following information on file:
Parental Co-signer (Guarantor) Forms
All Lease Documents Signed
Security Deposit Paid in Full
Profile Picture Uploaded in Your Resident Portal
August Rent Installment Paid in Full
How do I register for my bus pass?
A bus pass is included in your rent at University Terrace. To
ensure that your bus pass is printed and ready for you to pick up
at move-in, please register immediately. Visit catabus.com/universityterrace and
follow the instructions.
How can I purchase a parking pass for Fall
semester?
Parking is sold on a first come, first serve basis for fall,
spring, and/or summer semesters. To purchase a fall parking pass,
please login to your Resident Portal and click 'Make a Payment.'
Submit a payment for $290 and add the note 'Fall 2020 Parking
Pass.' Once your payment is received, a Fall semester parking pass
will be available for you to pick up at move-in. Please feel free
to call (814) 238-4911 or
email our leasing team to
check parking availability.
How can I make payments to my account prior to move-in?
To help further reduce in-person contact during move-in, we ask that you make all payments prior to move-in day. You can mail a check or money order (no cash payments) made payable to The Apartment Store or you can pay online. Please note that the online payment system does charge transaction fees based on your payment. These fees start at $1.95 when you pay directly from your checking account and increase depending on the type of credit card used and the amount of the transaction.
How do I access my Resident Portal?
Visit www.apartmentstore.com.
Select “State College”
Click the Residents tab.
If you have not already created an account, please fill out all the information under “Create a New Account.” Be sure to use the email address used on your credit application. If you experience any issues, please contact our office for assistance. If you have already created an account, simply log in.
How do I upload a profile picture?
Log into your Resident Portal
Under the Menu click Edit My Account
Choose Edit Account Image
Upload a profile picture of yourself
Click Save Account Image
How do I access the internet in my apartment?
Below, please find a step-by-step guide for connecting to Dojo Wifi in your apartment.
